Privacy Policy
Your privacy is important to us
Last updated: March 2026
Key Privacy Promise
We do not require accounts, and all uploaded PDFs are automatically deleted after 10 minutes. We collect only minimal operational data needed to keep the service running reliably.
Information We Do NOT Collect
ThinPDF is designed with privacy-first principles. We explicitly do not collect, store, or retain:
- Personal information (names, email addresses, phone numbers)
- Account information (we don't require accounts)
- PDF file contents or document metadata
- Passwords you enter for PDF protection or unlocking
- Payment or financial information
Automatically Collected Information
To operate the service reliably and monitor for issues, we collect limited operational data through server logs:
Server Logs
- IP address: Used to identify abuse and troubleshoot errors
- Browser and device type (user agent): Helps us ensure compatibility across devices
- Page visited (request path): Helps us understand which tools are most used
- Referring page: Helps us understand how users find ThinPDF
- File size: Logged when you upload a file, used to diagnose processing failures
- Operation type and result: Whether a compression, merge, conversion, protection, or unlock succeeded or failed
This data is used solely for service operation, error diagnosis, and basic usage metrics. We do not sell, share, or use this data for advertising, profiling, or tracking across other websites. Server logs are retained for a limited period and are not linked to individual identities.
How We Handle Your Files
Temporary Processing Only
- Upload: Your PDF is temporarily stored on our server for processing
- Processing: Your file is processed using industry-standard algorithms
- Download: The processed file is made available for download
- Automatic Deletion: Both original and processed files are permanently deleted after 10 minutes
We do not read, analyze, or inspect the contents of your PDF files. Processing is fully automated with no human review.
Important Notice
Files are automatically deleted after 10 minutes. Please download your processed PDF promptly as we cannot recover deleted files.
How We Use Your Data
The operational data we collect is used exclusively to:
- Keep the service running: Monitor server health and diagnose errors
- Prevent abuse: Detect and block malicious activity or excessive usage
- Improve the service: Understand which tools are popular and where users encounter problems
We do not use this data for advertising, do not build user profiles, and do not share it with third parties for marketing purposes.
Security Measures
We implement several security measures to protect your files and data:
- Secure HTTPS encryption for all data transmission
- Temporary file storage with automatic cleanup after 10 minutes
- No backup or archival of uploaded files
- Server-side validation to prevent malicious uploads
- Regular security updates and maintenance
Third-Party Services
ThinPDF uses the following third-party services:
- Google AdSense: Displays advertisements to support the free service. Google may use cookies and collect data according to its own Privacy Policy
- Google Fonts: Loads web fonts for page display. Google may log font requests per its privacy policy
- Web Hosting: Our hosting provider may collect standard server access logs
- Buy Me a Coffee: External donation platform, used only if you choose to donate
Cookies
ThinPDF itself does not set cookies. However, third-party services such as Google AdSense may set cookies on your browser for ad personalization and measurement. You can manage cookie preferences through your browser settings or through the consent management tool that may appear on your first visit.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request information about what data we hold about you
- Deletion: Request deletion of any data associated with you
- Opt-out: Manage your cookie and ad preferences through browser settings
Since we collect minimal data and do not create user accounts, there is very little data that could be associated with any individual. If you have concerns, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please visit our Contact page or email us at support@thinpdf.com.
This privacy policy reflects our commitment to transparency and data minimization. We collect only what is necessary to operate a reliable, free service.